Give Basic Needs Est. 2021

Clinic Operations v3.8.1

A unique, original solution to a complex problem: Processing 1,000 patients in Nabule, Gushegu Municipality with zero staff burnout, high clinical dignity, strict pediatric safeguarding, and optimized CapEx.

10
Units
77
Contractors
105
Phones

The Give Basic Needs Solution

To process massive volume without bottlenecks, we run 10 identical units in parallel. Our proprietary Digital Clipboard Model (passing a single smartphone with the patient's record) structurally eliminates the need for 30 extra scribes, saving massive budget lines on stipends and transport while guaranteeing accurate data flow into ERPNext.

The Single "Clinic Unit" Architecture

Tap any station below to view the precise mechanical rules and psychological intent underpinning the Give Basic Needs model.

Front: The Scribe

Non-Medical Support (1 per unit)

4 Mins

Mechanical Action

Verifies wristband color, searches ID in Shield App, initiates digital file on a fresh smartphone, and hands it to Row 1.

Psychological Intent

Acts as the digital gatekeeper. By absorbing administrative friction, they allow medical contractors to focus entirely on the human being.

Row 1: Vitals & Triage

Vitals Contractor

4 Mins

Mechanical Action

Receives phone, takes blood pressure, pulse, and temperature. Logs data, hands phone to Row 2.

Psychological Intent

The first clinical touchpoint. Has a luxurious 4 minutes to look the patient in the eye, establish rapport, and set a calming tone.

Row 2: Blood Draw

Draw Contractor

4 Mins

Mechanical Action

Safely performs finger prick/blood draw. Places test and phone on the "Curing Grid". Directs patient to waiting chair 1-4.

Psychological Intent

Manages the physical pivot point. Splits time between safe biohazard handling (2m) and actively calming nerves (2m).

The Curing Grid

Decoupled Wait Area

15 Mins

Mechanical Action

Patient sits in numbered chair (1-4) directly behind row while test cures on corresponding table square (1-4) with their phone.

System Optimization

Decoupling the 15-minute wait from the medical table instantly frees the station for the next patient, eliminating bottlenecks.

Row 2: Results Read

Results Contractor

4 Mins

Mechanical Action

Retrieves phone and test from Curing Grid when timer sounds. Reads result, logs it, calls patient from numbered chair.

Psychological Intent

Requires highest EQ on the floor. Spends 30s reading, and 3.5 minutes holding space—celebrating negatives or supporting positives.

Pathway Split
Negative Result

Row 3: Vaccination

Immunization Contractor

4 Mins

Mechanical Action

Administers Hep B vaccine, logs it, manages sharps, and provides brief post-vax advice before moving patient to Row 5.

Psychological Intent

Operates the "Happy Path". Patients are deeply relieved. The interaction is highly efficient, joyful, and assuring.

Positive Result

Row 4: Heavy Consult

Advanced Consult (2 total per clinic)

15-20 Mins

Mechanical Action

Receives Positive patients escorted by a Flow Navigator. Delivers diagnosis (Hep B, C, HIV), discusses treatments, before guiding patient to Row 5.

Psychological Intent

The ONLY station that is never rushed. Service time is dictated entirely by the patient's emotional and medical needs. To fulfill this critical role, applicants should hold an active designation as a Medical Provider (MD, DO, NP, or PA) or have an educational background in Behavioral Health.

Pathways Merge

Row 5: Inventory Distribution

Inventory & Pharmacy Contractor

2-3 Mins

Mechanical Action

Receives patient from Row 3 or 4. Uses Shield App to log specific inventory given via boolean checkboxes. Dispenses items. Phone Runner collects the device here.

ERPNext Data Payload

Replaces legacy "Deworming" field. Checkboxes map to exact Item IDs: multivitamins, malaria_trt, smc, ivermectin, albendazole_adult, albendazole_child, pads, condoms, soap, wound_care.

Psychological Intent

The final touchpoint. Ensures every single patient leaves equipped not just with diagnoses or vaccines, but with tangible, dignified physical provisions for immediate health improvements in their community.